Alexandra Tolstoy Travel Ltd is committed to protecting your privacy and handling your personal information responsibly.
Who We Are
Alexandra Tolstoy Travel Ltd is a company registered in England and Wales.
Registered Office: Somerville Court, Banbury Business Park, Adderbury, Oxfordshire, United Kingdom, OX17 3SN
Company Number: 14756715
If you have any questions about this policy or how your information is handled, please contact:
Information We Collect
We may collect the following information when you contact us, request a brochure, enquire about a journey or make a booking:
• Name
• Email address
• Telephone number
• Postal address
• Passport details and travel information where required for a booking
• Dietary, medical or accessibility information where relevant to your journey
• Any other information you choose to provide
We also collect limited technical information through website analytics, including IP address, browser type and pages visited.
How We Use Your Information
We use your information to:
• Respond to enquiries and provide brochures
• Arrange and administer bookings
• Communicate with you regarding journeys
• Meet legal and regulatory obligations
• Improve our website and services
• Send occasional updates about future journeys and news where you have requested or consented to receive them
We do not sell your personal information to third parties.
Sharing Information
We may share information with trusted third parties where necessary to operate our journeys and business, including:
• Local suppliers and ground operators
• Accommodation providers
• Payment providers
• Professional advisers
• Government or regulatory authorities where required by law
All such sharing is limited to what is necessary.
Data Retention
We keep personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements.
Your Rights
Under UK data protection law, you have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to certain types of processing
• Request restriction of processing
• Request transfer of your information where applicable
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies and analytics tools to help us understand how visitors use the site and to improve its performance. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
Changes to this Policy
We may update this policy from time to time. Any changes will be posted on this page.
Last updated: June 2026.